Reference

Privacy Policy for Your Account

indolotrey88 keeps privacy handling tied to your own account, so you can open a profile, see what we store, and ask for a correction without extra steps.

Account DataDevice ChecksLocal LawDANA OVO GoPay QRIS
indolotrey88 Privacy Policy for Your Account
CONTACT PATHS

Where To Reach Our Team

Privacy questions should reach a person, not a dead end. You can contact us by WhatsApp, live chat, or email, and our support hours are 09:00-21:00 WIB every day. For faster handling, send the request from the account email, add the phone number on file, and include the payment reference if the request follows a DANA, OVO, GoPay, or QRIS record. We verify before changing anything.

Team online

WhatsApp Privacy Help

Send the account email, your request type, and the receipt number from DANA, OVO, GoPay, or QRIS. We use those details to confirm identity before any change is made.

Email Requests

Use email when you need a written trail. Include the phone number on file, the exact detail you want changed, and any payment reference tied to the record so we can match it fast.

Live Chat Hours

Live chat is open every day from 09:00-21:00 WIB. Open it from the help icon on mobile or desktop, and we will route privacy questions to the right person without asking you to repeat the same form.

DATA HANDLING

How We Keep Records

We keep privacy controls close to the account flow. Cookies remember login state, language choice, and simple security checks, while account records help us spot unusual access and block a second sign-in…

Data We Collect

We keep the account details needed to run your profile: name, phone, email, device type, login time, and request history. Each field has a reason, and we do not ask for more than the process needs.

Cookies On Devices

Cookies remember login state, language choice, and simple security checks. On Android and iPhone, clear them in your browser menu under Privacy; on desktop, use Settings > Privacy in Chrome, Safari, or Firefox if you want a fresh session.

Payment Record Link

When you use DANA, OVO, GoPay, QRIS, or bank transfer, we link the receipt to your account so support can verify the request. We keep only the record needed for accounting and dispute handling.

Account Security Checks

If a login comes from a new phone, we may ask for a confirmation step before updating sensitive details. That keeps your account from being changed by someone who does not control your email or phone.

Retention Window

We keep records only for the period needed for service, security, and local record rules. After that, we remove or anonymise the file unless a longer hold is required by a valid request or legal reason.

How To Request Changes

Open your account profile, go to Profile > Privacy Request, and send the exact change you want. If the request affects identity or payment records, we may ask for a recent receipt or login detail.

Common Privacy Questions From You

If you want a direct read on account data, cookies, retention, or request handling before you open a profile, start here. These answers are written for Android, iPhone, laptop, and tablet use, so you can see what changes when you switch devices or ask us to update details. They also show where local law can change the outcome of a request.

We collect the details needed to create and secure the account: name, phone number, email, device type, login time, and the reference you send with DANA, OVO, GoPay, QRIS, or bank transfer.

We keep the reference and status of each deposit or withdrawal request, but not more than we need for verification, dispute handling, and accounting. Sensitive payment data stays with the provider, not in a public field.

Cookies help keep you signed in, remember language choices, and detect unusual login attempts. On Android and iPhone, you can clear them through the browser; on desktop, the path is in your browser privacy settings.

We keep account and request records only as long as needed for service, security, and local record rules. If a record no longer has a legal reason to stay, we remove or anonymise it in line with our process.

Open your account, go to the profile or privacy request area, and send the exact change you want. We may ask for a recent login detail or a payment reference before we update anything.

Use WhatsApp, live chat, or email. Send your account name, the request type, and the channel you used for the last step, then our team will confirm what we can adjust.

Yes. Access, retention, and any data sharing follow local law, and some requests can only be completed where the rule allows it. If a request is blocked, we explain the reason and the next valid step.